Distance Education Satisfaction in Higher Education Students During COVID-19 Pandemic: A Survey

The primary aim of the study was to investigate the relationship between the demographic and socioeconomic conditions of students and their satisfaction regarding distance education in Turkey. As data collection tool, a questionnaire form was created and used in order to assess the opinions of university students about distance education offered due to pandemic process. Four different models were used to investigate the significance of the relationships between the variables. Ordered logistic regression, ordered probit regression, generalized ordered logistic regression, and generalized ordered probit regression were used to determine the factors associated with the individual satisfaction levels of distance education. According to the model comparison criteria, generalized ordered logistic regression produced the best model. Further results generated by this model indicated that gender, status, age, schoolroom, marital status, location at the university, level of computer use, father’s and mother’s education level, and the university location variables had an effect on satisfaction regarding distance education. The present study determined the relationship between several factors regarding the university students, including marital status, age, income level, the region of the university, and their level of computer use, and their satisfaction level with regards to the distance education. Appropriate educational techniques should be emphasized by considering the variables that this study reveals and that have a significant relationship between them in terms of students' satisfaction with the education they receive.